Privacy Policy

Welcome to Gadtappa (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website https://www.gadtappa.com/.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you visit or make a purchase from our website, we may collect the following information:

Personal Information

• Full name

• Email address

• Phone number

• Shipping and billing address

• Payment information

• Order history

Automatically Collected Information

• IP address

• Browser type

• Device information

• Cookies and usage data

• Pages visited and time spent on the website

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Improve website performance and user experience

• Send order updates and shipping notifications

• Prevent fraud and unauthorized transactions

• Comply with legal obligations

3. Cookies

Our website uses cookies and similar tracking technologies to improve your browsing experience.

Cookies help us:

• Remember user preferences

• Analyze website traffic

• Improve marketing performance

• Provide a personalized shopping experience

You may disable cookies through your browser settings at any time.

4. Payment Security

We do not directly store complete credit card or payment details on our servers. Payments are securely processed through trusted third-party payment gateways.

We take reasonable security measures to protect your personal information against unauthorized access, misuse, or disclosure.

5. Shipping & International Orders

As some products are sourced internationally, delivery times may vary depending on supplier processing, customs clearance, and shipping carrier operations.

Customers are responsible for ensuring that imported items comply with local laws and regulations in their country.

Custom duties, taxes, or import fees may apply depending on your location.

6. Returns & Supplier Limitations

Certain products sourced from Japanese marketplaces may have limited return or exchange eligibility due to supplier policies.

If a supplier refuses returns, cancellations, or exchanges after purchase, Gadtappa may be unable to provide refunds except where required by law.

We encourage customers to carefully review product details before ordering.

7. Data Sharing

We do not sell your personal information.

We may share your information only with:

• Shipping carriers

• Payment processors

• Fraud prevention services

• Fulfillment partners

• Legal authorities when required by law

8. Your Rights

Depending on your country or region, you may have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Withdraw consent for marketing communications

To make a request, contact us using the details below.

9. Data Retention

We retain customer information only as long as necessary for:

• Order fulfillment

• Legal compliance

• Accounting purposes

• Fraud prevention

10. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us at:

Website: https://www.gadtappa.com/
Email: support@gadtappa.com

By using our website, you consent to this Privacy Policy.