Shipping Policy

Thank you for shopping with Gadtappa. We are committed to delivering your orders safely and efficiently. Please read our shipping policy carefully before placing an order.

1. Order Processing Time

Orders are typically processed within 2–5 business days after payment confirmation.

Processing times may vary during:

• High-demand seasons

• Holidays

• Promotional sales

• Product restocking periods

Customers will receive an order confirmation email once the order has been successfully placed.

2. Shipping Time

Estimated delivery times vary depending on your location:

International Shipping

• Standard International Shipping: 7–21 business days

• Express Shipping: 5–10 business days (if available)

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.

3. Shipping Charges

Shipping charges are calculated at checkout based on:

• Delivery location

• Package weight

• Shipping method selected

Any applicable customs duties, taxes, or import fees are the responsibility of the customer.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Tracking updates may take 24–72 hours to appear after shipment confirmation.

5. Customs & Import Duties

International orders may be subject to customs inspections and import taxes depending on your country's regulations.

Gadtappa is not responsible for:

• Customs delays

• Import duties

• Taxes or additional fees charged by local authorities

Customers are responsible for complying with their local import laws.

6. Incorrect Address Information

Please ensure your shipping information is accurate before completing your order.

Gadtappa is not responsible for delays or failed deliveries caused by:

• Incorrect addresses

• Incomplete information

• Unclaimed packages

If an order is returned due to incorrect information, additional shipping charges may apply for reshipment.

7. Lost or Delayed Packages

While we work with trusted shipping partners, delays may occasionally occur.

If your package appears lost or significantly delayed, please contact our support team and we will assist you in resolving the issue.

8. Damaged Packages

If your order arrives damaged:

1. Take clear photos of the package and product

2. Contact us within 48 hours of delivery

3. Include your order number and supporting images

We will review the issue and provide an appropriate solution.

9. Shipping Restrictions

Some products may not be available for shipment to certain countries due to local regulations or carrier limitations.

If we are unable to ship your order, we will contact you directly.

10. Contact Us

If you have any shipping-related questions, please contact us:

Website: https://www.gadtappa.com/
Email: support@gadtappa.com

Thank you for shopping with Gadtappa.